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will monitor all system and software logs utilizing a system monitor tool, to filter through logs, tag certain events.
will ensure an SSL security certificate is properly installed so that the data may be encrypted properly
System Integration. Ensure that any enhancements and system expansions that occur during the life of this task order will be integrated into the PRIR. If there are any bugs and/or other fixes required to ensure seamless operations, the engineer shall undertake those to ensure that the PRIR is fully operational.
Will properly document each required change in our change management database and keep a record of all development builds and test results so that we can replicate possible issues and maximize troubleshooting capabilities.
Will track software deficiencies/trouble tickets using Freshdesk
Installing and upgrading the Oracle Database server and application tools
Allocating system storage and planning future storage requirements for the database
Creating primary database storage structures (tablespaces) after application developers have designed an application
Creating primary objects (tables, views, indexes) once application developers have designed an application
Modifying the database structure, as necessary, from information given by application developers
Enrolling users and maintaining system security
Ensuring compliance with Oracle license agreements
Controlling and monitoring user access to the database
Monitoring and optimizing the performance of the database
Planning for backup and recovery of database information
Backing up and restoring the database
Contacting Oracle and 3rd party vendors for technical support
Checking the database daily to ensure unauthorized accounts have not been created nor that any illegal modifications have been made
Applying Oracle patches
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