Date: 20-May-2015
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Support Analyst - Database
Requirements
Solid understanding of GIS theory and applications and/or demonstrated experience with Relational Database Management Systems (RDBMS) including Oracle, SQL Server, and PostgreSQL
Excellent customer service, troubleshooting, analytical, and problem-solving skills
Proficient written and verbal communication abilities with a strong grasp of the English language including grammar, punctuation, and consistency
Ability to patiently communicate technical information clearly and concisely
Proven record of multitasking while managing time and work load wisely
Ability to learn new concepts quickly, retain large amounts of information, and adapt to a changing work environment
Bachelor’s in GIS, geography, environmental science, computer science, management information systems, or other relevant field, depending on position level
Recommended Qualifications
Background in software support or technical customer service with direct end user contact
Experience with ArcGIS geodatabase technology in a multi-user environment
Previous experience serving as a database administrator (DBA) or background in the use of geodatabase creation, editing, and management
Familiarity with database administration tasks such as performing backups and restores, creating users, configuration and tuning, and diagnostic tracing
Experience with systems administration and troubleshooting multiple operating systems
Knowledge of Linux, UNIX, and Windows operating systems; Python scripting; ArcCatalog; ArcGIS for Server; Structured Query Language (SQL); PL/SQL; MySQL; backup/recover; geoprocessing; data analysis; and system implementation/deployment
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