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ü Maintain the health of production databases
ü Develop, maintain and assure compliance with capacity plans
ü Develop, maintain and assure compliance with data security plans
ü Develop, maintain, and test disaster recovery plans
ü Work with software engineering team to assure successful projects from specification through implementation
ü Create and maintain test database environment
ü Develop and maintain an analytics environment
ü Provide 24 X 7 production databasesupport to help resolve production and application related issues
ü Cross-train the Customer Success Office team to provide Level 1 and Level 2 database support
ü Perform updates/changes during maintenance windows
ü Experience supporting/administering MS SQL in an enterprise environment
ü Experience with backup processes & procedures
ü Understanding of Change Management processes
ü Excellent written and verbal communication skills are required.
ü Professional conduct must be consistent with and support company’s mission and core values.
ü Bachelor’s Degree in Information Technology or related field
ü Microsoft Certified Database Administrator (MCDBA) or equivalent. Substantial database administration experience may be substituted.
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