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US-OH-Cleveland: Database Administrator

Date: 22-Apr-2013
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Database Administrator

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Establish and maintain working relationship with representatives from the customer/vendor. Provide regular, clear, and consistent communication (written and oral) on the status of projects, issues, and deliverables to representatives from the customer/vendor. Develop and maintain understanding of key processes, schedules, cycles, profiles, etc. for the technical systems in use by a customer. Document key processes, schedules, cycles, profiles, etc. for the technical systems in use by a customer. Meet service levels objectives, based on the metrics, for the IT systems and processes in use by a customer/vendor. Perform activities in support of a 24x7 global support model for all environments in support of customer. Participate in the execution of the monthly maintenance process, including patches, system configurations, and preventative maintenance activities, across all production environments in support of customer. Work with Oracle Support to facilitate analysis of and resolution to technical issues. Participate in rotation for after-hours support of environments. Assume responsibility during problem resolution. Uses troubleshooting techniques to identify root cause and implements permanent corrective action to resolve issues. Manage small projects & change requests, using basic project management techniques.

Monitor the database environment to identify and recommend alternatives/enhancements. Consult with end users and developers to recommend the most appropriate database solution. Assist application development teams with database design considerations. Assist in the designs of data models. Assist in performance tuning, and monitoring of all system tiers. Maintain current knowledge of the technology workspace in terms of current state, future possibilities, forthcoming technologies, and their relevance and impact. Assist with other projects as may be required to contribute to efficiency and effectiveness of the work. Minimal travel as required Work outside the standard office 7.5 hour workday as required. Experience Required:

2+ years of IT related experience. 2+ years experience in working with SQL Server database technologies. Experience with Log Shipping, Mirroring, and High Availability (cluster servers). Experience with implementing and supporting SQL, SSIS. Strong understanding of SQL Server databases environment and architecture. Strong understanding of computer operating systems like Windows, Linux or Unix. Working knowledge of key system packages and utilities. Full lifecycle development of complex system and application software. 2+ years of experience in multi-server environments. Exposure to other RDBMS systems such as Oracle, MySQL preferred. Willing to learn and support Oracle environments. Understand and execute the IT processes of Incident Management, Problem Management, Change Management, and Configuration Management.

Bachelor degree or foreign equivalent in related field or equivalent experience. Certifications in Oracle 10g/11g Administration, a plus.

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